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Let’s Talk Salesforce

 

Salesforce is a cloud-based software company known for its customer relationship management (CRM). It can help you integrate your marketing, sales, commerce, service, and IT teams as one. We are a Salesforce partner and are here to help you integrate their services.

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Initial consulting

This initial consulting phase will help you define your business objectives and map them into Salesforce features. After all, one cannot start a battle without knowing what to fight for.

Based on these first steps, we can recommend the most suitable Salesforce edition.

Choosing the right edition means that you get your business challenges addressed without paying for unneeded features.

We conclude by designing sales and customer service processes and a user adoption strategy to help your users master the new system.

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Data modeling & solution architecture

What is part of a data model? It involves standard and custom objects, and the relationships among those objects, fields, and other features such as record types, that can help you better visualize your data.

A key feature of a data model is that it is scalable.

Successful automation cannot be implemented without a well-designed data model, also known as system architecture.

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Development and technical implementation

We are here to help you choose which Salesforce cloud or clouds better suit your needs - Sales Cloud, Service Cloud, etc.

Each cloud has its own set of constraints and features, this is why it is paramount to consider its characteristics before making a choice.

This is the key to Salesforce success: the right mix of configuration features and custom development work, so you can automate your sales, marketing, and customer service activities using them simultaneously.

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Testing and fine-tuning

Testing is a natural part of any software development process.

Testing does not only have to end the development process but also to predict possible unwanted outcomes.

Numerous situations require urgent attention and fast reaction. Keep stress levels down with testing and fine-tuning. We will familiarize your team with the Salesforce solution.

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Training

Our training can help both you and your team get acquainted with the platform. Our role is to show you the tools and the mechanisms that guarantee smooth sailing as you embark on Salesforce.

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Post-implementation maintenance

To ensure that your team continues to benefit from the new solution, we can offer after-sales support services. This support may include troubleshooting issues, fixing bugs and performance issues, and supporting Salesforce processes after you have finished the implementation process.

 

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Outsourcing services for day-to-day platform operation

We bring an experienced team to help you take advantage of your organization’s Salesforce solutions. Our team will be glad to provide all-around assistance in Salesforce implementation and after-launch support that can help you benefit from:
A 23-30% increase in marketing ROI.
A 30-45% increase in sales revenue.
A 90-98% CSAT score.

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Salesforce - the real deal

Schedule your call

Ready to talk Salesforce?

Then schedule a quick chat with us.

Go ahead and fill out this form, then book a time with us immediately after.

On our call we can talk about:

  • Your needs
  • Our services
  • How we make Salesforce Awesome!